Question 1

Does Free impose an archive-size cap?

Accepted Answer

No. Free covers resumable export and import without a plugin-imposed archive-size cap, serialized-safe search and replace, automatic URL rewriting, and manual local backups. Hosting disk space and infrastructure limits still apply. Pro adds automation and assurance.

Question 2

How is licensing counted?

Accepted Answer

By site activations, not "usage." Personal covers 2 sites, Freelancer 10, and Agency 50. Deactivate a site to free a seat whenever a project ends.

Question 3

Does the price go up at renewal?

Accepted Answer

No. Pro renews at the same list price every year for as long as the licence stays active.

Question 4

Can I get a refund?

Accepted Answer

Yes — there is a 14-day refund window on first-time purchases, handled through Paddle, our merchant of record.

Question 5

What currency am I charged in?

Accepted Answer

Prices are listed in US dollars. Paddle handles local currency conversion and any applicable VAT or sales tax at checkout.

Help Category: Getting Started

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